It is Meals-on-Wheels of Johnson and Ellis
Counties' policy to respect and protect the privacy of our customers and
the users of www.servingthechildrenofyesterday.org
(hereinafter, the "Site"). Through this Internet Privacy Statement,
we want to reassure users of the Site that we will not sell, share, or rent
user information to others in a manner different than as set forth in this
Internet Privacy Statement.
Placing Donations
and Purchases and Information Collection
Meals-on-Wheels of Johnson and Ellis Counties collects information from
the users of the Site at several different points on the Site. For example,
we collect and/or request information when a user:
1) Makes a Donation
2) Makes a Purchase
3) Registers on the www.servingthechildrenofyesterday.org
Site
4) Participates in an online sweepstakes or survey
5) Submits an E-mail
In order to fulfill the requests of Site users in the above instances, the
user may be requested to provide contact and/or credit card information.
If we have trouble processing an order, a request, or completing a delivery,
this contact information will be used by Meals-on-Wheels of Johnson and
Ellis Counties to contact the user.
Gathering
and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the Site and gather broad demographic information
for aggregate use to analyze trends and administer the Site in order to
improve its layout and design and to permit Site personalization and streamlining
to create the best shopping experience we can for our users. In order to
perform analysis permitting such personalization and improvement of site
design and user experience, we may employ suitable third parties with whom
we share the information necessary to accomplish these objectives. These
statistics include no personally identifying information.
Where appropriate, we share aggregated statistical information with our
business partners. These statistics include no personally identifying information.
We use a credit card processing company to bill purchasers of goods and
services from the Site, and depending upon the goods and services being
ordered and where they are being shipped, we may also use outside suppliers
and/or delivery companies to assist us in fulfilling and delivering orders.
We share with them the information necessary to enable such card processing,
fulfillment, and delivery of goods (i.e. ? name, address, and as appropriate,
payment information).
Additionally, we partner with trusted third parties to provide Site users
with Meals-on-Wheels of Johnson and Ellis Counties approved unique offers
or services which may be of value to our users. In such instances, we will
share a user's name and address with a trusted third party to enable them
to notify the user of the unique offer or service. We will never provide
credit card information and you will always be provided with the opportunity
to unsubscribe from any such list.
We may provide personal identifying and account information in special cases
such as enforcement of our Terms of Site Use, or as required by law or legal
process to protect and defend the rights and safety of our Site and its
users. This includes exchanging information with other companies for purposes
of fraud and credit risk reduction.
Our Site also contains links to external Internet sites, which may be operated
by an external party and they may have privacy practices that differ from
those here at www.servingthechildrenofyesterday.org.
When you click on links that take you to such external sites, you will be
subject to their privacy policies, and we encourage you to become familiar
with that party's privacy policies as these may differ from those utilized
on our Site. Please note that this privacy statement applies solely to information
collected by Meals-on-Wheels of Johnson and Ellis Counties on our Site and,
while we strongly support the protection of privacy on the Internet, we
cannot be responsible for the privacy practices of other Websites, uses
of the information collected by other Websites, or the content of those
other Websites.
Consent
By using our Site, the user agrees to the terms and conditions set forth
in this Internet Privacy Statement and the Site Terms of Use INCLUDING ALL
LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and
the user consents to the collection and use of this information by Meals-on-Wheels
of Johnson and Ellis Counties as disclosed in this Internet Privacy Statement.
We may revise this Internet Privacy Statement or the Site Terms of Use at
any time by updating these postings. By using this Site you agree to be
bound by any such revisions in effect at the time of use and should therefore
periodically visit this page and the Site Terms of Use page to determine
the then current policies applicable to users of the Site.
Security
Information
Strong precautions are taken to protect the information of the users of
our Site. When users submit sensitive information via the Site, that Information
is protected both online and off-line.
We take credit card information security seriously and use a variety of
technical solutions to make donations and purchases safe at our Site. Furthermore,
your information is encrypted and is protected utilizing the industry standard
Secure Sockets Layer (SSL) encryption software. While on a secure page,
such as our order form, the lock icon on the bottom of Web browsers such
as Netscape Navigator and Microsoft Internet Explorer becomes locked, as
opposed to un-locked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we
also protect user-information off-line. All of the information of our Site's
users, including the sensitive information mentioned above, is maintained
in a restricted section in our offices. Only those of our employees who
need the information to perform a specific job (for example, our account
or customer service representatives) are granted access to personally identifiable
information. Furthermore, our employees are kept up-to-date on our security
and privacy practices.
If you have any questions about the security at our Site, you can send an
e-mail to info@mowjec.org.
Cookies
You may have heard of the term "cookies". Cookies are routinely
used by most, if not all, E- commerce merchants, including Meals-on-Wheels
of Johnson and Ellis Counties. A cookie is a piece of data stored on a user's
hard drive through the Web browser program containing information about
the user which enables us to track and personalize the Site to enhance your
experience. For instance, by setting a cookie on our Site, we can provide
you with storage of personal preferences between visits. However, if a user
rejects the cookie, they may still use our Site although we will be unable
to provide our users with the personalized experience we can offer using
the cookie data. If you have any questions about our use of cookies, please
contact us at info@mowjec.org.
Surveys & Contests
From time-to-time we may request information from the users of the Site
via surveys or contests. Participation in these surveys or contests is completely
voluntary, and the users of the Site have a choice whether or not to disclose
this information. Information requested may include contact information
(such as your name and shipping address), and demographic information (such
as zip code, age level, etc.). We use such information to notify contest
winners, award prizes, and for analyzing the Site traffic to improve the
user's experience on the Site.
Children's
On-line Privacy
Meals-on-Wheels of Johnson and Ellis Counties recognizes the particular
importance of protecting the privacy of children. Consistent with the Children's
Online Privacy Protection Act (COPPA), we will not knowingly collect any
personally identifiable information from children under the age of 13. When
a user makes a donation or purchase on www.servingthechildrenofyesterday.org,
the user is representing to us that they are an adult. If a child has provided
www.servingthechildrenofyesterday.org
with personally identifiable information, we ask that a parent or guardian
call 817.558.2840 and we will delete
the information pertaining to the child from our records.
Special
Offers, Account Updates and Opting Out
Meals-on-Wheels of Johnson and Ellis Counties occasionally sends our customers
and the users of the Site announcements and updates, which contain important
information about the Site and service offerings which we believe to be
of value to our customers and users. In order to do this, we may enhance
or merge the information we collect on the Site with data from third parties
for purposes of marketing products or services to our customers and users.
We may communicate with the users of the Site via e-mail, telephone, mail,
or fax in order to provide requested services, content, product information,
notification of special offers, or in regard to customer service issues
relating to an account. The users of the Site are always given the opportunity
to 'opt-out' of having their online information used for purposes not directly
related to the Site at the point at which we ask for the information or
when they receive an online requested promotional communication.
For example, our e-mail messages have an "unsubscribe" feature
for users of the Site that don't want to be notified about special offers
in the future. Users can simply "Reply" back to the e-mail message
and type "unsubscribe" in the subject field. Upon receipt of the
reply, we will remove that e-mail address from our e-mail list. If a user
has more than one e-mail address, he or she should include the other addresses
as well to ensure proper updating of their account information.
Users of the Site can always update the personally identifying information
that they have provided to Meals-on-Wheels of Johnson and Ellis Counties
simply by e-mailing us at info@mowjec.org. |
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